FAQ
1. Know the source of your water. Is it Municipal water, Borewell water or mixed water?
2. First you need to know how much TDS in your water. There is a machine to check how much TDS is there in water. Free checking is available from Vpure. There is no charge for it. Vpure sales person will check the TDS of your water and and will help you Which machine should you buy.
3. Your water TDS will 50 to 150 then you should be buy VPure Uv+uf and your water TDS will be 50 to 150 but Still your water is dirty and has mud and bad smell then you buy vpure ro+uv+uf+tds
4. Water level up to 150 TDS then compulsory to buy vpure RO+UV+UF+TDS+
5. If you want to increase minerals in water then you buy vpure RO+UV+UF+TDS+ COPPER and vpure RO+UV+UF+TDS+ alkaline
1. RO (Reverse Osmosis):
Technology: RO uses a semipermeable membrane to remove impurities, dissolved salts, heavy metals, and other contaminants from water.
Purpose: It is highly effective in reducing Total Dissolved Solids (TDS), making it ideal for areas with high TDS in the water.
2.UV (Ultraviolet Purification):
Technology: UV purification uses ultraviolet light to kill or inactivate bacteria, viruses, and other microorganisms in water.
Purpose: It does not remove dissolved impurities or particulates but is effective in disinfecting water.
3.UF (Ultrafiltration):
Technology: UF uses a membrane with larger pores compared to RO. It removes bacteria, viruses, and large particles but allows dissolved salts and smaller molecules to pass through.
Purpose: Suitable for areas where the primary concern is microbial contamination rather than dissolved salts.
4.TDS (Total Dissolved Solids):
Meaning: TDS refers to the total concentration of dissolved substances in water, including minerals, salts, and organic matter.
Measurement: High TDS levels may indicate poor water quality, while low TDS levels are often desirable for drinking water.
5.Copper Purification:
Technology: Some water purifiers add copper to the water, which has antimicrobial properties and can enhance the water's health benefits.
Purpose: Copper can improve immunity, digestion, and overall health. However, excessive copper can be harmful, so balance is key.
6.Alkaline (Water):
Technology: Alkaline water has a higher pH level than regular tap water, often achieved by adding minerals like calcium, magnesium, and potassium.
Purpose: Alkaline water is believed to neutralize acid in the body, improve hydration, and provide other health benefits. It’s often marketed as beneficial for people with acidity or for general well-being.
Each of these technologies or enhancements addresses different aspects of water quality, and some water purifiers combine several of them to ensure comprehensive purification.
Storage tank made from ABS food grade plastic with government certification.
Yes. The purifier is fully automatic. It stops filtering when the tank is full and automatically starts as soon as water is drawn out of the purifier.
Two free filters will be given with the water purifier
You will be given a free candle from the VPURE side to open the free filter bowl. You will also be given a free filter opener to open the bowl's free filter. You will have to open it manually and change the free filter candle.
No, and we don't recommend using it as well. TDS adjusters are nothing but a bypass valve which mixes impure water with purified water to increase its TDS value which doesn't make any sense. This is just a marketing gimmick used by different companies to sell their products to unaware customers.
If you have to pay installation charge, when you get a new machine, you will be free to install it, if you want to shift then you will have to pay installation charge.
We provide one-year warranty for all our water purifiers. Here is an easy to understand summary of what is covered:
1. All electrical parts are fully covered under warranty.
2. Filters are consumables and are only covered for manufacturing defects and leakages, under limited warranty of 6 months.
3. Cabinet and other plastic parts are also covered for manufacturing defects only.
4. Physical damages are not covered under warranty.
We provide free installation service for all our purifiers. Also, any issue that is covered under warranty will be taken care of without any charges. Though distance charges are still applicable for all visits outside city limits.
Free visits in the first year where technician charges will be taken care by us.
Yes, Vpure provides service of all types of brands and also repairing.
We recommend 3 regular services in a year -
1. At the 4th month of regular maintenance service, the pre filter cartridge is changed and filter cleaning is done.
2. In the yearly service, all the filters need to be changed. Membrane is changed as and when needed.
The estimated annual maintenance cost for vpure uv+uf and Eco models should be around 1.5k and Vpure Ro+uv+uf+tds models, it should be 2.5k. Actual cost may vary depending on the water quality and how well you maintain the purifier.